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60 Day Money Back Guarantee & Refund Policy
At Connecticut Roundup, we want to ensure that you are 100% happy with your purchase.
- If you have technical or sales queries, do not hesitate to contact us.
- If after you attempted to resolve issues with Support staff and feel the product(s) you purchased does/do not the best fit your requirements, we want to make things right.
Our policy offers a full refund within 60 days of your date of purchase. We’d love to know what went wrong and how we can improve, so please include details about the reason for your refund request if you reach out to us directly.
Connecticut Roundup and our payment process submit the refund immediately and make every attempt to process the refund as quickly as possible. Your financial institution can take up to 10 days for the refund to reflect in your bank account/card.
Connecticut Roundup ships its items via USPS within 10-15 days of placing the order if the item is in stock.
We don’t typically encounter issues with inventory, but in the event this happens, we’ll notify you right away. We’ll give you the option to exchange, replace, or receive a refund for your order. Connecticut Roundup will refund any order deemed unsatisfactory to our customers.
For any questions about sizing, shipping, availability, or wholesale items, please don’t hesitate to send an email to team@ctroundupmedia.com.